dmSwitchboard: Give callers a corporate welcome
Available with any number you choose, dmSwitchboard greets your callers with the style of professionalism normally offered by corporate enterprises.
The service gives you highly-intelligent call management options while remaining easy to use. What's more, this powerful service is affordable for businesses of all sizes - at a fraction of the cost of purchasing a real switchboard.
Key features and benefits of dmSwitchboard
- Enjoy the benefits of a corporate switchboard - without the costs, staff training and maintenance
- Welcome every caller in a consistent, corporate fashion
- Create a highly-professional first-impression
- Let callers choose between your 'services' and 'departments'
- Divert calls to landlines, mobiles, voicemail and fax services anywhere in the world
- Change diverts at anytime using the online controls
- Get the genefit of expert support - from people, not machines
- Enjoy many advanced features for free (see below)
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web control: Control your number through any web browser, changing diverts immediately 24-7 and viewing your itemised call history online in real-time | |
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voicemail: Voicemail with fully customisable answering message | |
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voicemail by email: Receive messages by email (as MP3 sound files) | |
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SMS notification: Receive text alerts when someone leaves a message | |
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team divert: Divert to up to 9 different numbers per department | |
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tone-driven recorded menu: Fully customisable tone-driven divert menu. e.g. 'Press 1 for accounts, 2 for support' etc. |
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recorded information: Set up recorded messages to deal with frequent customer requests (e.g. Opening hours) | |
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set-up wizard: An online step-by-step 'wizard' to help you get started | |
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Pricing & availability
dmSwitchboard is available at affordable prices for all businesses - with no hidden costs. See our full tariff guide for complete pricing information.
dmSwitchboard case study
dmSwitchboard helps transport firm accelerate
Our client - a UK-based transport company - advertises for haulage services throughout the European Union. But its business is really began 'going places' when it chose dmSwitchboard and a new number from The Phone People.
The challenge
With four separate phone numbers appearing in adverts - for its offices in London, Manchester, Edinburgh and Liverpool - the company realised that customers were confused about who to call. But the directors knew that purchasing a professional PABX system to integrate the four phone numbers would cost them thousands of pounds.
The solution
The company chose a 0207 Central London-style number to serve as their central point of contact. They then added the dmSwitchboard service to allow customers to choose the office and service they wanted - and be connected swiftly.
Business benefits
- Calls increased from 150 to around 400 per month, more than doubling revenue
- Call options meant customers could speak to the right person sooner than before - and this led to a better ratio of sale conversions, completed in less time
- Callers now form the impression of a truly European company... easy to do business with
Select a number range
Choose from 0800, 0844, 0845, 0870, 0871, 0207, 07-D and 07-K.
Choose your number
We allow you to choose your own number from the wide variety available.
Select a free trial of dmSwitchboard
We'll give you a 14 day trial of dmSwitchboard at dmConnect prices..
Login / Register
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Complete purchase
Review your order, make any adjustments, then decide how to pay.
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